Paczkomat® InPost

Parcel Machine®

A revolution in convenient and contactless parcel collection

ABOUT THE PROJECT

InPost is a leader in logistics solutions for the e-commerce industry in Europe, having revolutionized the parcel market with the introduction of Paczkomat® machines. The first machines appeared in 2009 and very quickly became the most popular form of delivery and parcel collection. At the end of 2024, InPost Group had more than 82,000 OOH points, including almost 47,000 modern Paczkomat® devices in 9 countries (UK, France, Poland, Italy, Spain, Portugal, Belgium, Luxembourg, Netherlands). InPost launched its international parcel service in 2024. During 2024 alone, the company handled more than one billion shipments.

WHAT NEEDS DOES THE INNOVATION ADDRESS?

Today, traditional methods of door-to-door delivery, are often costly, time-consuming and less environmentally friendly. Thanks to the dense network of Paczkomat® devices, as well as their proximity (in Poland it is already more than 25 thousand and an average of 7 minutes walk from home), InPost customers pick up their parcels while doing other errands – while walking or returning home from work. More than 95% of parcels are ready for pickup the very next day! By choosing Paczkomat®, customers increase the efficiency of their deliveries while minimizing their carbon footprint, which in turn contributes to reducing traffic jams and noise, and most importantly – CO2 emissions. According to the Kantar 2024 report, as many as 94% of Polish Internet users shopping online choose Paczkomat® InPost as a form of delivery, and 85% as a form of shipping.

COMPETITIVE ADVANTAGES

InPost’s Paczkomat® machines are an innovative form of sending and receiving that makes it possible to use the device 24/7, and the solution has become a permanent part of Europeans’ daily lives. InPost Group launched its international parcel service in 2024, combining 8 markets into one network, with plans to expand it to the UK. For years, one of InPost’s priorities has been concern for the environment. InPost Group’s Decarbonization Strategy is an integral complement to its business strategy. InPost has joined the SBTi initiative and is one of the first in the Polish market to achieve NET-ZERO by 2040.

Learn more!

Paczkomat® InPost

InPost, Rafal Brzoska,

inpost.co.uk

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Paczkomat® InPost