Booksy

Innovative online appointment booking and business management system

ABOUT THE PROJECT

Booksy is a platform that connects service providers with customers, enabling convenient 24/7 online booking and comprehensive business management. Founded in 2015, the company has quickly become a leader in the Polish market and has embarked on a global expansion. It operates in the US, UK, France and Spain, among others, serving more than 380,000 service providers worldwide. The application supports industries such as beauty, automotive, finance or pet services with its solutions. In January 2025, Booksy Med, a unique product for physiotherapy offices, was created in cooperation with Find an Office.

WHAT NEEDS DOES THE INNOVATION ADDRESS?

Booksy solves the problems associated with the traditional appointment process. The free application allows you to book an appointment online from anywhere, anytime, eliminating the need to contact a business by phone during business hours. Booksy is a broad directory of service providers in many categories and the ability to check and compare prices for thousands of services. The app will remind you of your scheduled appointment, allow you to reschedule or cancel it quickly, and encourage you to give feedback after the service. With a wide range of mobile payments and the ability to purchase a Booksy gift card, the app is used by nearly 50 million users worldwide.

COMPETITIVE ADVANTAGES

Booksy’s huge user base gives businesses the opportunity to reach new customers. Extensive features support owners in management, marketing activities, protecting against absenteeism and watching over business finances. Booksy is the world’s largest marketplace in the beauty & wellness category, and the most popular online appointment booking system.

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